Where can I find out more about Grote’s products? Our products and programs are described in great detail throughout our web site. To zero in on the exact product you are interested please visit the Product Catalog page of our web site.   How long does it normally take for a product to be shipped? For Grote standard product, customer orders are processed and shipped in 2 – 3 business days. For product customized to specific customer needs and applications and manufactured to order, customer orders are scheduled to ship within quoted lead time for a particular part number.   I would like to receive a Grote Industries catalog. Grote’s catalog includes a wealth of information on products, specifications, applications, and legal requirements. Please visit our Literature Request page and you can request a catalog and additional information on our products.   Where is the nearest Grote safety products reseller to me?  Depending on what country you are inquiring for, if you give our Customer Services Department a phone call or e-mail, they can pinpoint your location and provide you with a list of authorized Grote distributors in your area. Our Contact Grote page will provide you with the right phone numbers and e-mail addresses for your particular country.   What are Grote’s business hours? Grote Industries Corporate Offices; Madison, IN, USA: Monday – Friday, 8:00 A.M. to 4:30 P.M. EST. Grote of Canada; Agincourt, Ontario, Canada: Monday – Friday, 8:00 A.M. to 4:30 P.M. EST Grote de Mexico; Monterey, Mexico: Monday – Friday, 7:00 A.M. to 5:30 P.M. CST What are Grote’s numbers where they can be reached for other questions? Our Contact Grote page includes address, phone, fax, and e-mail information that will get you in touch with the appropriate Grote people.   I am interested in becoming an aftermarket distributor or OEM customer of Grote Safety System products. What is the process for becoming a Grote customer? If you are interested in becoming a full-line Grote aftermarket distributor or are an original equipment manufacturer, please contact the Grote salesman in your area. Our Contact Grote page includes a Sales Rep Locator that will identify the closest Grote representative in your market and trading area.   Where can I purchase Grote logo apparel and promotional items? We offer a wide range of business, casual and women's apparel.  In addition, you can find hats, pens and mugs, all with the Grote logo. You can access our online store and, if you're a returning customer, simply log in.  If you're new to our site, click on "Great a New Account" to set up your login.  For questions relating to our online store and apparel items, please contact safety@grote.com.    If you have other questions that we haven’t answered here or elsewhere in our site, please send us an email, via our Contact Form, with your questions and we’ll do our best to get them swiftly answered.